Customer experience is the most important aspect of your marketing. How are you shaping up in this area?
Audrey Naidoo, host of Lets Talk Digital connects with Jacqui Maroun, Chief Experience Office at VMLY&R, talking about customer experience and the future of marketing.
Jacqui believes that great customer experience is the most important ingredient for a brand. Deep empathy and design thinking can be used to rewire your organisation and your customer touch points in transformative ways, with positive results for customers and the bottom line.
She shares her views on the challenges being experienced by consumers and how brands can create more meaningful experiences.
- What solutions are there for post Covid complications on the economy? |#LTC |#Coaching |#Business |#HumanResources | Kevin Britz | Jody Eiser |#ebizradio |#podcast - April 20, 2021
- The secret to e-commerce success in South Africa |#Digital | Ryan Bacher | Mike Stopforth |#ebizradio | #OneEyedMan - April 19, 2021
- Which is better – Prevention or Solutions? |#LTL | Kevin Britz | Naomi Basson | #Leadership |#Podcast | #ebizradio - April 19, 2021
- Shades between Introvert and Extrovert | Candid Conversations |#LTS | Kevin Britz | Lauren Britz |#Podcast | #ebizradio - April 16, 2021
- Tales from my stethoscope | Alan Levine | Ingrid von Stein | #PayItForward |#Podcast |#ebizradio - April 15, 2021
- Unpacking Green Packaging |#Marketing | Kevin Britz | Craig Page-Lee |#Podcast |#ebizradio - April 15, 2021
- I’m in a sales slump! |#Sales | Sales Enablement | Shelley Walters | #Podcast | #ebizradio - April 14, 2021
- Agile transformation in your business |#Insights | Kevin Britz | Myles Hopkins | #Podcast |#ebizradio - April 14, 2021
- Brand immersion into gaming |#LetsTalkDigital |#Audrey Naidoo | Garth Rhoda|#Digital |#ebizradio - April 14, 2021
- Have you heard of The People Shop? |#Careers |#LunchtimewithKevin | Chantal Kading |#Podcast |#ebizradio - April 13, 2021
