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Call-Centre optimization during the current Covid-19 pandemic | #eBizInsights | Wynand Smit | Podcast

Call-Centre optimization during the current Covid-19 pandemic | #eBizInsights | Wynand Smit | Podcast

For this recording, we chat with Wynand Smit, CEO of contact center solutions provider INOVO about their lockdown experiences as well as a profile on the business itself.

Founded in 2006 as technological solutions and optimizations reached a critical point, INOVO helps companies across the country to streamline their call centre operations, enabling happier consumers as well as savings to the business’s bottom line.

Using Data and technology has enabled the company to service large companies such as Woolworths Financial Services whilst still being nimble enough to tailor a package of programmes to fit businesses of all sizes, we profile this and more in the podcast.

Enjoy.

www.inovo.co.za

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