Sales is a noble profession and we have forgotten that. Sales staff and managers are the backbone of most businesses, yet we often forget that and just focus on achieving targets; but do we enable our teams to do their jobs and give our clients a good experience?
We welcome to Shelley Walters – Sales Enabler to the ebizradio.com contributor family. Join her every Wednesday at 13h00. Shelly shares her journey from early childhood to where she is today as The Sales Enabler and unpacks what we can all do to enable our sales team to progress beyond the numbers.
3 keys tips for sales managers in today’s new business environment.
- Focus on the customer and leave them feeling good about your service
- Help your team to assist your customers. Give them the tools to be able to make decisions that are in the best interest of the client first. A good customer experience is worth more than and angry client.
- Listen to your team. They are on the front line and they will share what the clients are experiencing. An enabled and listened to team is far more motivated and dedicated to making the clients experience a good one.
Behind the scenes: With 21 years of B2B sales experience, Shelly Walters has built a long and well-established reputation for high sales performance. Global Sales Enabler Speaker, founder of Shelly Walters Inc and The Sale Counsel (Pty) – https://www.shelleywalters.com/resources1